Shipping & Pick-up

Express Delivery $14.99: 1-2 business days

Australia-wide express delivery.

Customers may receive a call to verify order details before an order is dispatched. Cat & Claudia’s will dispatch most orders within one business day, Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

You will be notified via email or phone if there are any delays in obtaining any items in your order. Order processing and delivery times may vary in peak seasons, such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day, and other promotional periods, or due to unforeseen events.

Cat & Claudia’s recommends customers be home when they are expecting a delivery. Cat & Claudia’s can provide details of the delivery partner to customers to help assess the status of a delivery. In the event that proof of delivery has been provided by a delivery partner, Cat & Claudia’s will not be liable for any reimbursement or replacement of lost or stolen items.

If nobody is home at the time of delivery, the order will be left in a safe place.

Please note that express delivery is not available for fragrances and any other flammable products.

Regular Post $9.99: 2-3 business days

Australia-wide regular post.

Customers may receive a call to verify order details before an order is dispatched. Cat & Claudia’s will dispatch most orders within one business day, Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

Customers will be notified via email or phone if there are any delays in obtaining any items in their order. Order processing and delivery times may vary in peak seasons, such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day, and other promotional periods, or due to unforeseen events.

Cat & Claudia’s recommends customers be home when they are expecting a delivery. Cat & Claudia’s can provide details of the delivery partner to customers to help assess the status of a delivery. In the event that proof of delivery has been provided by a delivery partner, Cat & Claudia’s will not be liable for any reimbursement or replacement of lost or stolen items.

If nobody is home at the time of delivery, the order may be left in a safe place.

DoorDash $14.99: Up to 3 hours

DoorDash is available if the customer is within a 10 kilometre radius and is also subject to driver availability.

If an order is eligible for a DoorDash delivery, it will appear in the shipping options.

FREE Store Pick-up

Click & Collect is available when a customer shops online with Cat & Claudia’s and selects “free store pick-up” in the checkout process. Customers will be notified via email or phone when their order is ready for collection. Usually, orders will be ready for in-store pick up within 4 hours, assuming all items are in stock. Upon pick-up, customers are to present matching photographic ID in relation to the details on their orders.